Reconnect. Resolve. Results.
When digital communications fall short, PrimPick delivers. We provide a crucial physical layer of contact to engage customers and drive resolutions, transforming silence into action.
PrimPick is Your Missing Link.
Many businesses struggle to connect with unreachable accounts. We bridge that gap by delivering urgent notices directly to your customers’ doors, ensuring your message gets through when all other methods have failed.
How PrimPick Can Be Leveraged
Utilize PrimPick as a contact strategy prior to Agency or Legal Contingency assignment.
PrimPick can deliver demand letters, pre-collection/legal notices or any other customer communication directly to the customer’s door, prompting action before further late-stage activities (e.g. assigning accounts to agencies or legal contingency). This strategy is also very effective for no-contact / no-pay accounts.
Bridging the Communication Gap.
When Others Fail, we deliver.
Unmatched Response
Witness an impressive 25% to 40%+ customer response rate. This means more conversations and less silence.
Flexible Delivery Modes
Contactless “leave-and-go” or physical delivery that encourages direct customer callback and resolution.
Drive Key Outcomes
Effectively drives payments, crucial customer contact, and account resolution.
Target Challenging Accounts
Ideal for high-risk, hard-to-reach, or written-off accounts that need a direct approach.
Our Process: Simple Steps, Powerful Impact.
Experience a streamlined, effective pathway to reconnect with your customers and recover valuable accounts
1
Targeted Lists
You provide us with a precise list of your past-due or unreachable clients.
2
Contactless or Physical Delivery
Our field specialist leaves a notice at the door encouraging a callback or a physical letter urging the customer to read and contact the phone number provided.
3
Clear Call to Action
The notice prompts customers to call in, pay, inquire, and resolve their accounts.
4
Tangible Results
Benefit from a 25% to 40%+ customer response rate and see companies achieve a 20-35% payment rate and other resolutions.
Who Benefits from PrimPick?
If your business faces the challenge of unreachable past-due accounts, PrimPick offers a proven solution. We’re trusted by
Utility and Telecom Companies
Financial Services & Loan Servicers
Subscription & Lease-Based Services
Businesses with Unreachable Accounts
What Sets us Apart.
PrimPick distinguishes itself through precision, flexibility, and unwavering commitment
Targeted Lists
Dedicated Local Network: A robust network of trained, discreet field agents across Canada.
Flexible Partnerships
Choose from flexible pricing models, including flat rate or performance-based options.
Guaranteed Compliance
Rigorous end-to-end compliance and documentation for every
Scalable Solutions
Seamlessly scale our services across cities and regions to meet your evolving needs.
Volume Efficiency
Benefit from competitive volume pricing available for larger projects
Customizable by Risk, RPC, and DPD
PrimPick campaigns can be segmented by geographical location, customer risk level, product, account balance and RPC history to align with your collection strategy at any point in the collection cycle.
Ready to Reconnect?
Whether you’re dealing with long-standing unreachable accounts or accounts nearing charge-off, PrimPick provides that essential physical layer of contact that delivers measurable results.